TELEHEALTH
SERVICES
Online
Therapy and Teletherapy
via Phone
In addition
to providing traditional
face-to-face therapy in a
private office setting,
the psychologists at Ware
Wellness Group offer
telehealth services,
including telephone and
online therapy via
videoconferencing.
Recent studies examining
client satisfaction with
telepsychology indicate high
levels of satisfaction.
Since the COVID-19 pandemic,
insurance companies have agreed
to reimburse clients for
services received via telehealth
at the same rates as services
received in person. This
shift in reimbursement policy
greatly enhances accessiblity of
mental health services for many
individuals.
Here's what you need
to know about telehealth:
"Telehealth" refers to email,
telephone, and videotherapy.
Confidentiality still applies
for telehealth services, and
nobody will record a session
without permission from the
other person(s). Ware
Wellness adheres to all HIPAA
and best practices for
telehealth, including secure
internet connections and a HIPAA
compliant videoconferencing
platform that uses only North
American servers for our
meetings. However, any
electronic/online mode of
communication can be compromised
despite best security
practices. It is important
that you use a secure internet
connection rather than
public/free Wi-Fi.
There are potential benefits and
risks of telehealth.
Convenience is a significant
benefit. Risks include
dropped calls, failed online
connections, or other technical
difficulties. You need to
use a webcam or smartphone for
videotherapy.
In case of technical problems,
your psychologist will try to
reconnect; if that fails, you
will receive a phone call or
email to reschedule.
If you are in imminent danger
during your telehealth session,
your psychologist may need to
contact your emergency contact
and/or contact emergency
services at your location.
If you are not an adult, your
parent or legal guardian must
consent and provide contact
information.
If you choose to seek
reimbursement from your
insurance company, it's your
responsibility to confirm with
your insurance company that
telehealth services are
reimbursed.
Your psychologist may determine
that telehealth is not
appropriate and arrange for
in-person meetings.
Deann
Ware, Ph.D. and Deanna
Liss-Clarke, Ph.D. are
Licensed Psychologists with
the Texas State Board of
Examiners of
Psychologists. Dr.
Ware's license number is
30760 and expires November
30, 2026. Dr.
Liss-Clarke's license number
is 30566 and expires
November 30, 2026. For
information on how to verify
a license, please go to: https://www.bhec.texas.gov/verify-a-license/index.html
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